Returns & Exchanges

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Returns & Exchanges

Return Policy

Beauty Direct will accept returns or exchanges within 14 days of the original shipped date. Please bring your unopened items back to your salon. You will be required to show your packing slip or shipping confirmation email to the stylist for them to process your return. Please note that shipping charges on your original order will not be refunded.

Products ineligible for return:

Please note some items may not be eligible for return. Clearance items and appliances such as curling irons and hairbrushes do not qualify for return. Please check your shipping confirmation email for details on the products within your order.

Damaged or missing product:

If you have received an item that is damaged or there are missing items from your order, please contact us directly via info@beautydirect.net. Someone will respond to you within 48 hours.